Software Delivery InFocus: The challenge of software quality

This is the fourth in our Software Delivery InFocus series of podcast episodes, starring Bola Rotibi - the Principal Analyst of MWD's Software Delivery competency area. In this episode, she discusses the thorny issue of software quality. This is something the IT industry has talked about for decades - so why is it still so patchy? Bola's guests are Madelyn Bryant McIntire, Principal Group Manager, PQO Product Quality Management, Microsoft; and Justin Spencer, Development Manager at Lend Lease (a large publicly listed international property group). Producing quality software code is undoubtedly a desired goal of any software delivery team - irrespective of whether the delivered application is for commercial sale or internal business use. Software quality is regularly placed in the top five demand requirements of the software delivery team, yet the quality of software is regularly highlighted as a major failure point and the basis for much end user dissatisfaction. Here, Bola talks to her guests about the main points of failure in software delivery processes; the actions that Microsoft and Lend Lease take to improve the quality of delivered software in a business-driven environment; where the next challenges will come from; and what tools suppliers could do better.